At 3rrrr, the privacy of every Pakistani player is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use the 3rrrr platform, how that information is used, who it may be shared with, how long we keep it, and what your rights are in relation to your data. Please read this document carefully alongside our Terms & Conditions.
Every connection between your browser or mobile and the 3rrrr platform is protected by 256-bit SSL (Secure Socket Layer) encryption — the same standard used by international banks and financial institutions. Your login credentials, payment details, JazzCash and EasyPaisa account references, and personal account data are encrypted in transit at all times.
3rrrr does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your name, mobile number, CNIC reference, betting history, and payment account details remain strictly within the 3rrrr ecosystem and are not passed to external parties for commercial marketing purposes without your explicit consent.
3rrrr provides every registered player with meaningful rights over their personal data — including the right to access, correct, and request deletion of information we hold. You can update your registered mobile number, contact preferences, and marketing opt-in status directly from your account settings at any time. Data deletion requests can be submitted to our support team.
Where 3rrrr shares your data with third-party service providers — such as payment processors (JazzCash, EasyPaisa, HBL), KYC verification providers, or game software suppliers like Pragmatic Play — that sharing is strictly limited to what those providers need to deliver their specific services. All third parties are bound by data processing agreements that prohibit secondary use.
3rrrr retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected — including legal, regulatory, and licensing obligations that require gaming operators to retain transaction and identity records for specified periods. Once those periods expire, data is securely deleted or anonymised in accordance with our retention schedule.
3rrrr sends promotional communications — including PSL betting offers, casino bonus alerts, and deposit match notifications — only to players who have opted in to receive them. You may withdraw your marketing consent at any time through your account settings or by contacting our support team. Opting out of marketing does not affect your ability to use any 3rrrr service.
Scope of This Policy: This Privacy Policy applies to all personal data collected and processed by 3rrrr in connection with your use of the 3rrrr platform, including the sportsbook, live casino, slot games, account registration, payment functions, customer support interactions, and all associated digital services available at 3rrrr.biz. By registering or using the 3rrrr platform, you acknowledge and accept the practices described in this Policy.
3rrrr ("the Platform", "we", "us", "our") is the data controller responsible for the personal information collected through the 3rrrr platform. As data controller, 3rrrr determines the purposes and means by which your personal data is processed and is accountable for that processing under the data protection obligations imposed by our international gaming licence.
All data protection queries, access requests, correction requests, and deletion requests should be directed to the 3rrrr support team using the contact details set out in Section 14 of this Policy. We aim to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 calendar days of receipt.
3rrrr collects the following categories of personal data in connection with your use of the platform:
| Data Category | Specific Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number (for KYC verification), nationality | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address (if provided), preferred language | Registration |
| Financial Data | JazzCash wallet reference, EasyPaisa account number, bank account details (HBL/UBL/Meezan), USDT TRC20 wallet address, transaction history | Deposit & withdrawal processing |
| Transactional Data | Bet history, game session history, deposit and withdrawal records, bonus redemption records, win/loss data | Ongoing platform use |
| Technical Data | IP address, device type and model, operating system version, browser type, session timestamps, geolocation data (city/region level) | Each platform session |
| Support Data | Live chat transcripts, Messenger message history, Viber conversation logs, complaint records and resolution notes | Support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off period activations, loss limit settings | Account settings and RG tool usage |
| Marketing Preference Data | Opt-in or opt-out status for promotional communications, preferred notification channels | Registration and account settings |
3rrrr does not intentionally collect sensitive personal data — such as racial or ethnic origin, religious beliefs, health information, or political opinions — and players should not include such information in any communication with the Platform.
3rrrr collects personal data through the following methods:
3rrrr processes your personal data for the following specific purposes:
3rrrr processes your personal data on the following legal bases:
3rrrr does not sell your personal data. We share personal data with third parties only in the following limited circumstances:
All third parties with whom 3rrrr shares personal data are required to enter into formal data processing agreements that impose data protection obligations equivalent to those applicable to 3rrrr. Third parties are prohibited from using your data for any purpose other than the specific service they provide to 3rrrr.
As an internationally licensed online gaming platform, some of 3rrrr's service providers and infrastructure components are located outside Pakistan. Where your personal data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, 3rrrr ensures that appropriate safeguards are in place — including standard contractual clauses and data processing agreements that impose binding data protection obligations on the receiving party.
Your payment method data transmitted to JazzCash and EasyPaisa is processed within Pakistan's domestic financial infrastructure. International transfers are limited to technical infrastructure, game software operations, and identity verification services where no Pakistan-based equivalent is available.
3rrrr retains your personal data for the following periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Licensing and AML obligations |
| Financial transaction records | 7 years from transaction date | Regulatory record-keeping requirements |
| KYC verification documents | 5 years from submission date | AML compliance obligations |
| Betting & gaming history | 5 years from account closure | Licensing requirements and dispute resolution |
| Support interaction records | 3 years from interaction date | Legitimate interests — quality and dispute records |
| Marketing preference data | Until consent is withdrawn or account closed | Consent |
| Technical & session logs | 13 months from session date | Fraud prevention and platform security |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytics purposes, as it can no longer be linked to any individual player.
3rrrr implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that poses a risk to your rights and interests, 3rrrr will notify affected players and the relevant regulatory authority within the timeframe required by our licensing obligations. Notifications will be sent to the mobile number or email address registered to your account.
3rrrr uses cookies and similar tracking technologies on the platform to ensure its proper functioning, to improve your experience, and to fulfil security and analytics purposes. The following categories of cookies are used:
3rrrr does not use third-party advertising or retargeting cookies that track your activity across other websites. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit the functionality available to you on the platform.
Subject to applicable law and our legitimate interests and legal obligations, you have the following rights in relation to the personal data 3rrrr holds about you:
You may request a copy of the personal data 3rrrr holds about you. We will provide this within 30 days of a verified request, free of charge for reasonable requests.
If personal data we hold is inaccurate or incomplete, you have the right to request correction. You can update many details directly in your account settings, or by contacting our support team.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. This right is subject to our legal and regulatory retention obligations, which may require us to retain certain data for defined periods after account closure.
You may request that we restrict processing of your data in certain circumstances — for example, where you contest the accuracy of data while a correction request is being reviewed.
Where processing is based on your consent or contract performance, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interests. You also have the right to object to direct marketing at any time, including by withdrawing your marketing consent in your account settings.
To exercise any of these rights, please contact the 3rrrr support team via Live Chat or email at [email protected]. We may ask you to verify your identity before processing a request to protect against unauthorised access to your data.
The 3rrrr platform is strictly for adults aged 21 years and over. 3rrrr does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register or use the 3rrrr platform and must not submit any personal data to us.
If 3rrrr becomes aware that personal data has been submitted by an individual under the age of 21, that data will be deleted immediately and the associated account permanently closed. If you believe that a person under 21 has registered a 3rrrr account, please notify us immediately via our support team.
3rrrr employs both automated detection systems and manual review procedures to identify accounts that may belong to underage individuals. Parental or guardian awareness of responsible gambling practices is encouraged. If you share a device with a minor, ensure your 3rrrr account is protected with a strong, unique password and 2FA enabled.
3rrrr may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, platform features, or applicable law. Material changes will be notified to registered players via the mobile number or contact information registered to their account, with a minimum of 14 days' notice before the changes take effect.
The updated Policy will be published on this page with a revised "Effective Date". Your continued use of the 3rrrr platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with a material change, you should close your account before the change takes effect.
We encourage you to review this Policy periodically. The current version is always accessible at 3rrrr.biz/privacy-policy and the effective date at the top of this page indicates when it was last updated.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 3rrrr handles your personal information, please contact us through any of the following channels:
Response Commitment: 3rrrr takes privacy requests seriously. Formal data subject access requests and deletion requests are handled by a dedicated team member. You will receive a substantive response — not an automated reply — within the timeframes stated above. For urgent security concerns such as suspected unauthorised account access, please use Live Chat for the fastest response.
500,000+ Pakistani players trust 3rrrr with their personal data and their PKR. Log in to your account, explore PSL cricket betting, or visit the 3rrrr Casino.
Login to 3rrrr Cricket Betting Responsible Gaming21+ only. Gambling involves financial risk. Please play responsibly. Full T&Cs apply.